Why does Preferra RRG return premium refund dividends to Preferra policyholders?
Preferra Insurance Company Risk Retention Group is a mutual insurance company dedicated to benefiting its policyholders. When Preferra has a good year, we strive to share those benefits with you.
When Preferra collects premium that exceeds its annual expenses, our goal is to return a portion of the premium to our policyholders, where it belongs.
In 2024, we experienced strong financial and operational performance. As a result, the Board of Directors declared a dividend in 2025, resulting in the return of 3.2% of your 2024 paid premiums to eligible policyholders in the form of a premium refund check in first Quarter 2026.
This premium refund initiative reflects our commitment to maximizing the value you receive from your liability insurance company. It aligns with our mission and ethical responsibility to earn and maintain your trust, as well as our mandate to benefit our policyholders.
Please note that the payment of premium refunds depends on the annual financial performance of Preferra and other factors. Any dividend is subject to the approval of Preferra’s board of directors and the Commissioner of the District of Columbia Department of Insurance, Securities and Banking whereby these approvals have been granted for the 2024 fiscal year resulting in premium refund distribution in early 2026.
What is a mutual liability insurance company?
A mutual liability insurance company is an insurance entity owned by its policyholders. In this structure, policyholders are considered members of the company and may have voting rights and the ability to participate in profit-sharing or receive premium refunds when the company declares a dividend.
The primary goal of a mutual liability insurance company is to provide insurance coverage for its members while operating on a cooperative basis. These companies often prioritize the interests of their policyholders and aim to offer stable and competitive insurance products tailored to their needs.
Who is eligible to receive a Preferra premium refund dividend check in 2026?
To be eligible:
- You must have been a Preferra policyholder for all 12 months of 2024.
- A qualifying Preferra policy is either:
- a new policy effective January 1 – December 31, 2024; or
- a renewed policy effective January 2 – December 31, 2024.
- You must have paid $30 or more in annual premium for your qualifying policy in 2024.
- You must still have been insured on September 26, 2025, when the dividend was declared by the Board.
If you held more than one policy for all 12 months of 2024, the total premiums paid for all qualifying policies will be considered in the calculation of your premium refund check amount. Policies held less than 12 months in 2024 will not be included in the premium refund calculation.
Why is Preferra sending premiums refund checks to policyholders now?
Since the company’s inception in 2012, it was our a long-held goal and intention to provide partial premium refund dividends to benefit our policyholders. It was part of the company’s official, board-approved strategic vision and mission.
As a mutual insurance company and risk retention group, we strive to return excess premiums after establishing adequate reserves and making provision for future expenditures. In 2023, Preferra realized that goal for the first time and authorized its first dividend, resulting in it first premium refund check mailing to policyholders in 2024 after receiving the appropriate regulatory approval.
Based on the Preferra’s financial performance in 2024, the Preferra Board declared a second dividend in September 2025, resulting in a portion of premiums being refunded and distributed to Preferra policyholders in first quarter 2026.
Preferra’s ability to return excess premiums to policyholders, and the amount of the dividend to be divided among eligible policyholders in the form of premium refund checks, is always based on the company’s annual financial performance and is subject to the appropriate approvals of the Preferra Board of Directors and Preferra’s insurance regulator, as well as subject to the criteria of the board-approved dividend policy.
Will Preferra return premium refund dividend checks to policyholders next year?
When will I receive my Preferra policyholder premium refund dividend check?
You will receive your Preferra policyholder premium refund check in first quarter 2026 for your qualifying Preferra liability policy or policies and for premiums maintained and paid in all 12 months of 2024.
The Preferra premium refund checks are being mailed to over 60,000 eligible, unique policyholders by first-class postal mailing beginning in mid-February and should be received in first quarter 2026 . If you have not received your check by March 31, 2026, please contact us at [email protected].
What is the typical policyholder premium refund dividend check amount?
The policyholder premium refund checks are calculated based on the number of qualifying policies you maintained encompassing all 12 months of 2024 and the total premiums paid for those policies
The check amount will represent approximately 3.2% of the total premium paid to purchase the 2024 coverage term for all Preferra liability insurance policies you held for all 12 months of 2024.
To receive the premium refund check being mailed in first quarter 2026, you must have met the 2024 coverage requirements and been an active Preferra policyholder on September 26, 2025 when the dividend was declared by the Preferra Board.
Can you apply my premium refund dividend check to my liability renewal premium payment?
While we hope to offer this option in the future, Preferra will not be able to apply your premium refund check amount to your liability renewal payment this year due to timing and other administrative considerations.
Can you deposit my check electronically instead of sending it by mail?
No, Preferra does not retain your ACH electronic banking information and cannot process electronic check deposits on your behalf. All policyholder premium refund checks are being sent via U.S. postal first-class mail.
If I have multiple Preferra liability policies, how do you calculate my premium refund dividend?
The calculation of your Preferra policyholder premium refund check amount, to be distributed to you in first quarter 2026, includes all Preferra liability policies that you held for the entire 12 months of 2024 with premiums paid for the same duration.
You will receive a premium refund check amounting to approximately 3.2% of the premium paid in 2024 for all Preferra liability policies maintained from January 1 or renewed from January 2, 2024 through December 31, 2024.
For instance, if you maintained two policies for all 12 months of 2024, and a third new product policy for only part of the year, the 2024 premium paid for the two policies held for the entire year will contribute to your premium refund amount calculation and check payment this year.
In addition, to be eligible for a premium refund check, you must have been an active Preferra policyholder on September 26, 2025 when the dividend was declared by the Preferra Board of Directors.
Who is administering the Preferra premium refund dividend check mailing?
Preferra is providing the policyholder premium refund check funds and has partnered with Broadridge Corporate Issuer Solutions, a specialist in check administration, to handle distribution of the checks to Preferra policyholders.
Broadridge will administer and mail the premium refund checks to you on behalf of Preferra Insurance Company RRG.
If your mailing address is not accurate or if the check is returned undeliverable, undeliverable mailings will be returned to Broadridge for follow up.
If you do not receive the mailing or have had a recent change of address, please contact us at [email protected] to support you with a replacement.
What will the Preferra premium refund dividend check mailing look like? What will it include?
Your Preferra policyholder premium refund dividend check will be mailed U.S. First Class mail.
The Preferra Insurance Company RRG company name and logo will be prominently displayed on the check showing through the window envelope.
Your Preferra policyholder premium refund dividend check is issued by Broadridge Corporate Issuer Solutions. Please note that the premium refund dividend check funds are provided by Preferra.
The check showing through the window mailing envelope will include both Preferra company name and logo, and Broadridge postal information. The mailing will include the return address Broadridge, P.O. Box 1342, Brentwood, NY.
Why is my Preferra premium refund dividend check being mailed to me from another company?
Broadridge Corporate Issuer Solutions is an authorized provider of check issuance and distribution services. They utilize secure systems and processes to handle mail-based check payments for policyholders and shareholders, ensuring timely cashing, reissuance and replacements as needed.
Broadridge has extensive experience in managing check distributions by mail, supported by a dedicated call center to assist with any inquiries related to your dividend check or to facilitate replacements if your check is not received.
Partnering with Broadridge for this important task allows our team at Preferra to maintain focus on servicing our policyholder’s liability insurance needs.
Who do I contact if I did not receive my premium refund dividend check or need a replacement?
Please contact the Broadridge Check Distribution Call Center, our partner responsible for issuing and distributing Preferra policyholder dividend checks, at the following contact information from Monday – Friday, 9 am – 6 pm ET:
- 800 Phone #: 1-844-960-1024 (dedicated Preferra line)
- Direct Phone #: 1-813-255-2460 (dedicated Preferra line)
- Email: [email protected]
- Hours: Mon-Fri 9:00 AM to 6:00 PM ET
A Broadridge representative will assist you with any inquiries regarding your premium refund dividend check or facilitate a replacement if necessary.
A Preferra staff member representative will assist you by email with any inquiries regarding your premium refund check or facilitate a replacement if necessary.
Who do I contact if I am unsure whether I am eligible to receive a premium refund check for my Preferra liability policy(ies) held all 12 months of 2024?
Check Mailing Questions? If you have any questions specifically about the premium refund dividend check distribution, feel free to contact Preferra staff representatives at [email protected].
Change of Mailing Address? If you need to change your mailing address, please contact Preferra staff at [email protected]
Policy Questions and Changes? For all other inquiries not related to the premium refund dividend check mailing but regarding policy changes, renewals, or general policy information, please also contact 888-278-0038 or [email protected].